About us
HotelMind is a technology partner to the modern hospitality industry, focused on enabling operational excellence through intelligent automation.
We develop AI-powered solutions that support hotels in enhancing guest engagement, optimizing internal workflows, and unlocking new levels of service consistency. Our core platform, Roomie, serves as a virtual front desk assistant — facilitating real-time communication, reducing routine workload, and ensuring 24/7 responsiveness across guest touchpoints.
Our Purpose
We exist to help hotels adapt to a fast-evolving digital landscape without compromising the human side of hospitality. We believe that technology should amplify — not replace — the values that define great service: speed, personalization, empathy, and reliability.
What We Do
Deploy scalable AI infrastructure tailored to the operational needs of hotels
Integrate seamlessly with PMS and booking systems
Provide insights that support data-driven service decisions
Help reduce staff overload and improve productivity at the front desk
Our solutions are built to grow with our partners — from boutique properties to global hotel groups — with measurable impact and minimal implementation friction.
Who We Are
HotelMind is led by a cross-functional team of technologists, product strategists, and hospitality specialists. Our collective experience spans enterprise software, hotel operations, and customer experience design — allowing us to bridge strategic thinking with practical execution.
We view every engagement as a long-term collaboration built on trust, transparency, and shared outcomes.
Vision
To redefine how the hospitality industry communicates — making AI a natural, trusted layer in the guest experience.